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Orders
Below are some of are common questions about orders
What type of jewelry does Dvee Jewelry offer?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I customize the jewelry?
Yes, we offer customization services to create jewelry tailored to your specific vision. Whether you want to design a unique piece or modify an existing design, our team is here to help bring your ideas to life.
Can I return the jewellery I bought?
Yes, we accept returns within 30 days of purchase, provided the items are in their original condition and packaging. Please refer to our return policy for specific instructions on how to initiate a return. For further assistance, feel free to contact us.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes! We offer global delivery to select countries. For more details, please refer to our shipping policy or contact us for assistance.
When will my order be shipped?
Orders are typically processed and shipped within 5-7 business days. You will receive a confirmation email with tracking information once your order has been shipped.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original condition and packaging. Please refer to our return policy for detailed instructions on how to initiate a return.
